Hi Support,<br />
<br />
As per a previous email reply from Echipa.<br />
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"Regarding a timeline, our current status is "up to 90 days since 27th of December 2022", as the trading platforms are closing our accounts, and this is how long it takes for them to release any assets we have on our account. "<br />
We will start releasing payments as soon as we receive the assets from them, however, only based on full KYC Completion. <br />
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<br />
Last Monday was the 90th day since 27th December and I still have not received any of my outstanding withdrawals or account balance funds. <br />
Has CBC received the trading account funds from Binance? <br />
<br />
Have payouts to clients commenced?<br />
<br />
Has CBC completed KYC requirements with Bitpay?<br />
<br />
My account is KYC compliant, how long will it take for me to receive all of my funds now that we have passed the 90 day waiting period?<br />
<br />
Regards<br />
Carlene Spiteri